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Director of Facilities


Philadelphia, PA

Company Description:

Our client is a vertically integrated multifamily real estate investment and development firm. The firm focuses on luxury urban infill and adaptive re-use projects in desirable markets throughout the Northeast.

Position Description:

The Director of Facilities is responsible for overseeing all maintenance activities for the firm’s highly-amenitized operating properties. The Director of Facilities’ main objective is to lead the Maintenance Supervisors and on-site maintenance teams to ensure day to day operations, preventative maintenance and capital improvements are being carried out according to schedule and budget. The Director is tasked with improving and standardizing the quality of services and products used in the maintenance of properties. The Director must be an experienced leader and manager with the ability to hold staff accountable and motivate staff to maintain their properties at the highest level. The ideal candidate is a senior industry leader, who is an excellent communicator and decision maker.

Reports to: SVP of Property Management

Supervises: Supervises entire on-site maintenance staff including but not limited to, Maintenance Supervisor(s) and Technician(s).

Job Responsibilities:

  • Provides leadership to on-site property maintenance teams and is the organizational mastermind communicating both urgent priorities and everyday responsibilities at each property.
  • Supervises, facilitates necessary training, assigns work, and provides technical assistance to maintenance associates when necessary.
  • Assists in the hiring of maintenance associates. Provides feedback for performance reviews and recommendations for training.
  • Responds to building emergencies as needed.
  • Manages the troubleshooting (whether directly or through a third party) of all property systems.
  • Leads property inspections, including building and alarm systems inspections, as well as prepares property for any outside inspections.
  • Inspects vacant units, ensuring turnovers are completed within a timely manner.
  • Reviews work order logs and sets priorities for work order completion.
  • Establishes and implements auditing procedures for maintenance inventory. Monitors inventory levels while remaining within established budgets.
  • Reviews contracts and makes recommendations for approvals.
  • Manages subcontracted service providers and documents work and product quality.
  • Facilitates technical training and technical skill development for property associates.


  • Collegiate degree (including vocational) preferred.
  • 5-10 years property management, facilities management, or construction experience.
  • 2 or more years’ experience in a management role.
  • Demonstrated leadership and management skills.
  • Valid Driver’s License required.
  • Vehicle required.
  • General knowledge of maintenance systems, including inventory control, preventative maintenance, and work order record keeping.
  • General knowledge of mechanical systems and equipment including HVAC, pools, elevators, landscaping, carpentry, and painting.
  • Proficient computer skills, experience with Yardi or similar property management software a plus.

To learn more about this position, contact: Natasha Brill | (786) 216-7281 |