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Position Description:

The Senior Vice-President (SVP) of Organizational Development is a key leadership position, serving as a strategic leader who drives organizational effectiveness, fosters employee development, and maximizes the overall growth and performance of the company.  The SVP helps to evaluate the company’s structure, as well as its processes and workflows, to determine areas that require optimization while collaborating with the top executives and driving efficient strategies. In addition, the SVP of Organizational Development plays a crucial role in the management of talent as well as human resource management. They work closely with the Senior Vice President of Human Resources and their team to design and implement talent management programs including leadership development, succession planning, and performance management while fostering a positive company culture, and ensuring that the organization has the right talent to achieve its goals.

Roles & Responsibilities

As a Senior Vice President, Organizational Development, key responsibilities include:

Strategic Leadership:

• Create and execute a comprehensive Learning and Development (L&D) strategy that aligns with the company’s business goals and objectives.
• Collaborate with senior leadership to identify training needs and priorities, identifying areas for improvement and development.
• Monitor and analyze industry trends, emerging technologies, and best practices to ensure L&D initiatives remain innovative and effective.

Operations Training Engagement and Delivery Strategy:

• Serve as the primary contact for business stakeholders concerning long-term, high-level L&D initiatives.
• Collaborate with operational leaders to ensure training programs promote operational excellence and enhance customer satisfaction.
• Build and maintain strong relationships with stakeholders, ensuring alignment of training programs with business needs.
• Partner with business training teams to execute a training delivery strategy that ensures consistent and high-quality training across the company.
• Establish metrics and KPIs to assess the effectiveness of training programs and their impact on business performance.
• Prepare and present regular reports on L&D activities, achievements, and areas for improvement to leadership.
• Maintain and coordinate periodic reviews of policies and procedures for on-site personnel.
• Oversee review and implementation of process improvement submissions.

 Team Management:

• Lead, mentor, and develop a high-performing team, fostering a culture of continuous improvement and professional growth.
• Oversee the recruitment, training, and development of staff.
• Employ servant leadership style, helping to unify the teams at all locations.

Instructional Design:

• Oversee the design and development of engaging and effective learning programs, including e-learning, instructor-led training, and blended learning solutions.
• Assist in and oversee the design and coordination of annual leadership conferences and assist department leaders with periodic division training events.
• Assist senior management in designing and managing quarterly and annual employee recognition events.
• Promote consistency across all locations for L&D initiatives and projects.

LMS System Administration:

• Manage the administration of Workday LMS system and other related technologies.
• Help source, develop, and edit learning content for the LMS platform, including managing relationships with LinkedIn Learning, Edge2Learn, and other third-party educational content developers.
• Direct the efficient operation and continuous improvement of LMS systems and processes.

Qualifications & Work Experience

The ideal candidate will hold a bachelor’s degree in human resources, Learning, and Development, Organizational Development, Education, Business Administration, or a related field, and have 8-10 years of experience in Learning and Development, including at least 5 years in a leadership role. They should demonstrate proven expertise in instructional design, L&D system administration, and training delivery strategies, with a successful track record in designing and delivering training programs for diverse populations. The candidate must possess excellent leadership, communication, and interpersonal skills, along with strong analytical and problem-solving abilities and the flexibility to travel to various company locations as needed.

Additionally, they will have expertise in designing and implementing strategies to enhance organizational effectiveness, drive change management, and foster cultural transformation. They should be capable of providing strategic direction, leading cross-functional teams to align human resources initiatives with organizational goals, and collaborating effectively with key stakeholders, including senior executives, to drive organizational change. It will be beneficial to have understanding of contemporary organizational development practices and trends, including talent management, performance management, and employee engagement strategies.

To learn more about this position, contact: Jen Sheldon | (219) 921-1363 | jsheldon@crownsearch.com